Welcome to LoopDXB Support
If you’re experiencing issues with the app or have questions about how LoopDXB works, you’re in the right place. Our goal is to make sure you get the help you need quickly and easily.
Frequently Asked Questions
What is LoopDXB?
LoopDXB is a mobile app designed to help users [brief description of what your app does — e.g., manage tasks, find events, etc.]. It provides a seamless and intuitive experience tailored to users in Dubai and beyond.
How do I create an account?
You can sign up using your email or social login directly inside the app. Follow the prompts on the onboarding screen.
I forgot my password. What do I do?
Use the “Forgot Password” option on the login page to reset your password. If you still have trouble, contact us using the support email below.
The app is not working correctly.
Try the following:
- Close and reopen the app
- Ensure you have the latest version
- Restart your device
If the problem continues, please reach out to us with details.
Contact Support
If you still need help after checking the FAQs, our team is ready to assist.
Email: support@loopdxb.org
We typically respond within 24–48 hours.
📄 Policies
For more details about how we handle your information and how the app operates, check the links below:
- Privacy Policy
- Terms of Service
💬 Feedback & Improvements
We’re constantly improving LoopDXB. If you have suggestions or feature requests, feel free to email us. Your feedback helps shape future updates.
